Get my PIN code (19 €)

Code within minutes, refunded if you then share your charger on PotatoCharge.

Powerdale, the Belgian manufacturer of the Nexxtender Home charger, was declared bankrupt in June 2023. The Nexxtmove service lived on for a while under a new owner, then stopped serving owners: the official app no longer connects, PIN codes are no longer issued, firmware updates are no longer pushed. For thousands of owners across Belgium, France and Luxembourg, the verdict is brutal: an expensive home charger looks suddenly orphaned.

Powerdale charger stopped working? Here is what still works

First piece of good news: your charger still charges. A Nexxtender, like most home chargers, can run on its own. When a car plugs in, it delivers current, manages dynamic load balancing if it has it, and stops cleanly at the end of the session. That intelligence is embedded, local, fully independent from the cloud that vanished.

What dies with Nexxtmove is everything else: history lookups, remote start, cumulative consumption readings, off-peak or solar-driven control. And most importantly, the ability to re-pair the charger with a new phone, because the app expects a PIN that exists nowhere locally.

Close-up of a black Nexxtender Home charger showing the Powerdale logo and the green status LED
The status LED still glows green on the Nexxtender Home: the firmware runs, the charger still delivers power. Only the Nexxtmove cloud went down with Powerdale.

The Bluetooth access code, the forgotten key

Every Nexxtender carries a six-digit code, the factory PIN, used to authorise the very first Bluetooth pairing between phone and charger. This code is not printed on the label: it was handed out by the manufacturer's app, after sign-in to the cloud account. Cloud account gone, PIN unreachable.

The moment your original phone is lost, replaced or simply reset, the charger refuses any new pairing. The hardware works, the firmware works, but the ticket to enter has vanished with its issuer.

What this changes for you

In practical terms, a Nexxtender whose PIN has been recovered becomes a full charger again. You can pair it with a phone, read its Bluetooth characteristics and, most importantly, connect it to a local controller that takes over from the dead backend, such as a small box that adds OCPP support.

The operation is neither a hack nor a hardware repair. You remain the owner of your charger, the charger stays on your wall, its nominal operation is unchanged. What we restore is the access that should have been local from the start, and that the manufacturer chose to host in its cloud.

And then?

Your charger works again, the access is yours again, it sits on the wall of your house. The question that remains is what to do with it during the sixty to eighty hours every week when no car is plugged in.

PotatoCharge was born from that very observation: the charging infrastructure is already there, installed in private homes, and sits largely unused. By opening your charger a few hours per week to your EV-driving neighbours, you generate steady income that rapidly offsets your initial investment, without changing your own habits.

Find out how to monetise your home charger as a private host.

Frequently asked questions

My Powerdale charger stopped working: what now?

It still charges. Charging is handled locally by the unit: it keeps delivering current as usual. Only the features that relied on the Nexxtmove cloud are lost (history, remote start, off-peak control, re-pairing with a new phone).

Can the PIN of my Nexxtender charger be recovered?

Yes. The factory PIN can be reconstructed from the serial and part numbers etched on the charger, without relying on the closed manufacturer cloud. Each PIN is derived specifically for the targeted charger. On PotatoCharge, you enter the PN and SN from the label with a photo, and the code appears within minutes after a 19 € payment, refunded if you then share your charger through PotatoCharge. Get my PIN code

Is recovering access legal and safe for the charger?

You remain the owner of your charger, which stays on your wall and works as before. It is neither a hack nor a hardware modification: the operation restores the local access that should always have existed. Anti-bruteforce protection still calls for caution, so the PIN is validated in a single attempt.

What can I do with my charger once access is restored?

Control it locally and, during the hours when no vehicle is plugged in, open it to neighbouring drivers to monetise it through PotatoCharge.